Return Policy
Mymarvel.in is happy to serve customer and fulfill their requirements. If customer receives any product which fulfills the below mentioned criterion, customer is eligible for return / exchange. Though final decision for change / return is solely reserved by Mymarvel.in.
• Product is used/altered/poor in quality/Defective product.
• Physical / in-transit damage to the product.
• If pages of books are not in sequence.
• Empty packet/some items or accessories are missing.
• Significant difference found in Mymarvel.in website as comparison to product. (Except color of outer body of product)
Customer is not eligible for return/exchange if
• Its “No longer needed”.
• Made to Product (on demand) will not be returned.
• If requested for return after specific time period of return.
Guidelines for Return/Exchange:
• For Products purchased on Mymarvel.in, in the event the customer has any concern with the Product, the customer shall inform to Mymarvel.in Customer care within 48 Hours of product delivery.
• Customer must share video with Customer care team while opening the package in case of Empty Package/Quantity issue. If customer didn’t record video, we cannot accept return, refund or any complain.
• If customer is sharing photographs of product it must be four angle,clear photograph.
• All products must be in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.
• Mymarvel.in shall endeavor to process the customer refund within 7 (Seven) working days from the date of request made to the Customer Care team.